Skip to main content
U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Presidential Innovation Fellow: Design and Experience

This page contains information related to the role as well as a link to submit your application. Check out Join TTS Hiring Process to learn more about the application process.

Basic Information

Location: Washington, DC

Salary: The salary for this position is: GS-15 Step 1 - $148,484 (as of May 2022)

You can find more information about this in the compensation and benefits section on our site.

Who May Apply: All United States citizens and nationals (residents of American Samoa and Swains Island).

Job announcement number: TBD

Opening and closing period for this job application: May 16, 2022, 12pm Eastern Time to June 24, 2022, 11:59pm Pacific Time

Job Title: IT Specialist

Series & Grade: 2210 - 15

Promotion Potential: GS-15

Number of vacancies: 10 (Additional vacancies may be filled from this announcement as needed)

Supervisory status: No

Travel requirement: Occasional travel may be required up to 10% per year

Security clearance: Public trust. Background investigation required. Select positions may require higher levels of clearance.

Work Schedule: Full time

Appointment Type: Competitive Service Term Limited DHA: Initial appointment 12 months and 1 day and may be extended as needed up to a maximum of 24 months total.

Role Summary:

Presidential Innovation Fellow - GS-15

Presidential Innovation Fellows (PIF) is a renowned fellowship program that pairs mid-to-senior-level entrepreneurs, executives, and technologists of all kinds with top civil servants and change-makers working within the federal government to tackle some of our nation’s biggest challenges. Fellows are embedded within agencies as senior advisors for 12-24 month engagements working on mission-critical problems, shaping smarter policy and/or advancing equitable technology for public good.

Since the program was launched in 2012 by former U.S. CTO Todd Park, 200+ Presidential Innovation Fellows have worked with over 45 agencies. Our Fellows join us from big tech, startups, non-profits, academia, and more. Fellows come from diverse backgrounds and have a wide range of skills, but share common values of compassion, equity, excellence, and dedication.

A sample of past fellows’ projects: focusing on improving care and access to benefits for our veterans; re-imagining cancer clinical trials to increase awareness and access for patients; advancing digital health platforms and diagnostics to combat COVID-19; ensuring AI tools are not biased against job seekers with disabilities; and creating a central digital location to share and improve outcomes for children within the foster care system. Issues of FY23 national priority for the administration and our agency partners include: COVID-19, climate crisis, racial equity and civil rights, economic relief, healthcare, immigration system improvement, infrastructure, strengthening national security workforce, leadership in emerging technologies (AI, digital currency, etc), rebuilding democratic alliances across the globe, and championing America’s values and human rights.

Applicants can apply online at apply.pif.gov. Accepted Fellows will begin in April 2023.

Apply to PIF{target=”_blank”}

Characteristics that we look for in Fellows include:

Entrepreneurship and Technology:

  • Mid-senior/executive career professional experience in a subject matter expertise. (see tracks)
  • Ability to break down business problems, understand and design effective solutions and strategies that draw on current and emergent tools, technologies, initiatives and other resources.
  • Experience delivering products or services from concept to market.

Approach and Methodology:

  • Expertise applying frameworks that emphasize delivery, iteration, quantitative/qualitative learnings and responsiveness.
  • Expertise determining user needs and designing and deploying solutions with a focus on customer experience.
  • Ability to apply forward thinking design and development principles to product development and project management such as lean start-up, agile and user centered design.
  • Ability to describe esoteric and highly technical solutions to non-technical stakeholders.

Empathy and Emotional Intelligence:

  • High degree of emotional intelligence. A quick study, who intuitively knows what needs to get done to deliver with integrity.
  • Comfort in ambiguity. Able to build relationships, continually define and scope opportunities independently, and maintain focus and momentum as priorities shift.
  • Coalition builder with the ability to persuade and convince others to think about solutions in new and creative ways.
  • Ability to work with humility and empathy; bring together diverse co-creators; address power dynamics; and co-define challenges and ideate with stakeholders, community members, and the public.

Leadership:

  • Demonstrated experience leading stakeholders through change where you may lack explicit authority.
  • Experience collaborating with and leading cross-functional teams to achieve organizational or project objective.
  • Tenacity to push forward over difficult obstacles without clear guidance.
  • Interest in building a culture within the Fellowship and taking a genuine interest in other Fellows’ work, including providing feedback and collaborating when appropriate.
  • Dedication to diversity, equity, inclusion, and accessibility in working cross-government and providing vital services to the public.

Key Objectives

Objective #1: You will act as a strategic advisor to design and deliver a digital government with and for the American public.

  • You will analyze and scope the technical and policy requirements needed to implement complex digital solutions.
  • You will leverage your experience deploying high-quality, user centric platforms and services to lead major initiatives.
  • You will apply forward thinking design and development principles to product development and project management such as lean start-up, user centered design and agile.

Objective #2: You will conceive/recommend projects/strategies to advance the state of the art in the specialty area.

  • You will consult on systems and policy proposals, and provide technical policy and programmatic guidance to the government.
  • You will demonstrate thought leadership, contributing best practices in a variety of technologies and principles.
  • You will translate business problems into technology strategies and solutions that draw on current and emergent tools and technologies.

Objective #3: You will utilize an entrepreneurial mindset, technology acumen, and strong communication skills in order to drive projects from ideation to completion.

  • You have the ability to present sensitive recommendations to higher authorities and to articulate positions/policy of vast technical complexity
  • You possess knowledge of and expertise in driving and implementing technology solutions from concept to market that overcome significant challenges resulting from complex bureaucratic environments or technically difficult problems
  • You have a high degree of emotional intelligence, are a quick study, and intuitively know what needs to get done to deliver with integrity, ensuring compliance at all levels

Job Summary

The Presidential Innovation Fellows (PIF) program brings the principles, values, and practices of the innovation economy into government through the most effective agents of change we know: our people. PIF pairs talented, diverse technologists and strategists with forward-thinking civil servants to tackle our nation’s biggest challenges, and to achieve profound and lasting social impact that serves the public. Serving as trusted advisors and experts alongside government leaders, these Fellows leverage technology, design and strategy expertise to improve experiences for the American people now and into the future.

The position requires that Fellows perform work of an exceptional degree of difficulty across a wide range of topics at the convergence of technology, policy, and delivery. The Fellow will leverage their experience deploying high-­quality, human-centered platforms and services to lead major initiatives, consult on systems and policy proposals, and provide technical, policy, and programmatic guidance to government agencies. The individual will be expected to deliver innovative solutions that draw upon best practices. These solutions should have the potential to dramatically improve the delivery of government services, and provide value to the public at whom those services are directed.

The incumbent will use their demonstrated experience building and scaling initiatives to grow the effectiveness of the program.

This position is located within the General Services Administration (GSA), Federal Acquisition Service (FAS), Technology Transformation Service (TTS), Office of the Presidential Innovation Fellows (PIF).

GSA has been repeatedly named as one of the ‘Best Places to Work’ in the federal government. You will have access to many benefits including:

  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 10 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Transit and child care subsidies
  • Training and development
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

Key Requirements

  1. You must be a U.S. Citizen or National (residents of American Samoa and Swains Island)
  2. You must be matched with an Agency project
  3. Suitable for federal employment, determined by a background investigation
  4. You will be required to serve a trial period
  5. Direct Deposit of salary check to financial organization required
  6. Register with Selective Service, if you are required by law
  7. Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position

Duties

Typical duties for the Presidential Innovation Fellow include, but are not limited to:

Acting as a strategic advisor, collaborating with cross-functional teams to achieve organizational or project objectives, and leading stakeholders through organizational change in one or more of the following areas:

  • Software and Cloud Infrastructure - This track includes expertise in DevOps, cloud computing, cloud infrastructure, front-end engineering, back-end engineering, and/or enterprise-level technology leadership.
  • Product Management - This track includes expertise in product development, product management, and/or agile software methodologies.
  • Design and Experience - This track includes expertise in user experience (UX), human-centered design, service design, implementation design and/or customer experience (CX).
  • Data Strategy and AI - This track includes expertise in the areas of data strategy and artificial intelligence. This includes data management, machine learning, data science, and/or modern statistical and computational methods.
  • Digital Transformation and Strategy - This track includes expertise in the areas of strategy and digital transformation. This includes digital marketing or advertising, healthcare innovation, change management, community outreach & engagement, DEIA, venture capital, accelerators, or incubators; and/or corporate innovation.

Qualifications

In order to properly be able to evaluate your previous experience, we recommend being as detailed as possible in your resume and following our general guidance on creating federal style resume.

To qualify for this role, you must have one year of specialized experience. Specialized experience is:

  • Experience training, coaching, or mentoring on customer experience, user centered design, content strategy, content design, or service design methodologies.
  • Experience leading and collaborating on design, customer experience, content strategy, or service design projects, initiatives or activities.
  • Experience with content strategy or design methodologies. For example: information architecture, UX writing, editorial design, usability research, user interviews, contextual inquiries, observational research, participatory workshops or product design.
  • Experience with creation, design, delivery, or iteration of digital products, platforms, systems, or services.
  • Experience with iterative or agile methodologies
  • Experience facilitating content strategy or design sessions, or workshops.
  • Experience collaborating with cross-functional teams to achieve organizational or project objectives
  • Experience leading stakeholders through organizational change

Qualification determinations cannot be made when resumes do not include the required information, so failure to provide this information may result in disqualification.

For each job on your resume, provide:

  • the exact dates you held each job (from month/year to month/year or “present”).
  • number of hours per week you worked (if part time).

Evaluation

The information in this section outlines the criteria that your application will be evaluated against to determine if you meet the Qualifications for the position. There are two very important things to note about this step in the process:

  1. Only applications found “minimally qualified” can be considered for interviews.
  2. The Minimum Qualification determination can only be made using the information that’s directly within your resume and directly associated your listed work experience. Examples of stuff that can’t be used for minimum qualification:
    • Links to portfolios or other external materials (Yes, the links themselves may be “directly” on the resume but the information is not).
    • Information you include in cover letters, responses to questions, etc. as these are not directly associated with your work experience.
    • Lists of tools, technologies, programming languages, etc. that are listed separately from your work experience.

It is important to note that we do take everything listed above into consideration when deciding who we select to interview. The Qualification process is a bureaucratic requirement that we are stuck with. It’s best to think about it as the most intense and rigorous resume review you’ve ever heard of. To get through this process, you need make sure your resume directly reflects the Qualification section. We also have more guidance on creating a federal style resume on Join TTS Hiring Process