Biography
Dedicated to collaborating and improving important services for the American public.
Joining PIF…
I’ve met so many spectacular humans who were Presidential Innovation Fellows and admire their ability to collaborate and improve important services for the American public.
To work on…
Leading the Consular Affairs and Passport Services’s CX projects to support consular service research and improvement, strategic CX culture initiatives such as developing CX research strategy and agendas, CA’s CX toolkits and training, and CX staffing and support planning.
Department of State, Consular Affairs - Passports
